“Small Disciplines Applied Daily, Will Change Your Life Forever”

Our Story: From the founder

VIP Shop Management was built on a simple but powerful idea — that every auto repair shop deserves great software, not just the ones with deep pockets.

My name is Mark Alexander Ismail. I came to the U.S. at 19 with no money, no English, and no connections — only the drive to build something meaningful. I worked as a mechanic while going to school and built this company from the ground up with one goal: to help shop owners thrive.

Since 2016, we've grown VIP Shop Management into a trusted solution for repair shops across the country. We believe in empowering our customers — not draining their wallets.

That’s why we keep our pricing a fraction of what others charge. And we pack it with powerful features:

• Text messaging and customer communication
• Online authorization and digital signatures
• Integrated online payments through Square
• Professional-looking invoices that show your shop means business

Our goal is simple: make your life easier, your business stronger, and your customers impressed — all without breaking the bank.

The future is bright. We’re committed to improving every day, innovating, and standing by the people who keep America running — one repair at a time.

Thank you for trusting us with your business. We won’t let you down.

— Mark Alexander Ismail, Founder