LICENSE AGREEMENT:
TERMS OF SERVICE / LICENSE AGREEMENT / Privacy Policy:
This is an agreement between VIP
SHOP MANAGEMENT INC, a MICHIGAN Company, the owner and
operator of www.vip-shop-management.com, VIP
SHOP MANAGEMENT software, including VIP
SHOP MANAGEMENT SOFTWARE AND YOU, a user of the Service/VIP
Application /SITE. BY USING THE SERVICE/APPS/SITE, YOU ACKNOWLEDGE
AND AGREE TO THESE TERMS OF SERVICE, AND VIP SHOP MANAGEMENT
INC PRIVACY POLICY, WHICH CAN BE FOUND AT https://www.vip-shop-management.com/privacy-policy.php,
AND WHICH ARE INCORPORATED HEREIN BY REFERENCE. If you choose
to not agree with any of these terms, you may not use the
VIP Application / website or Service.
2. VIP SHOP MANAGEMENT APPLICATION:
VIP SHOP MANAGEMENT APPLICATION REQUIRES THE FOLLOWING :
_
OPERATING SYSTEM: WINDOWS
10, WINDOWS 11
_
SCREEN RESOLUTION: 1920
X 1080 @ 100% scale OR 4k @ 200% scale
_
DATABASE SERVER: MYSQL
SERVER
_
CONNECTOR: MYSQL
CONNECTOR/NET 6.9.9
_ FRAMEWORK:
MICROSOFT .NET FRAMEWORK 4 CLIENT PROFILE (X86 X64)
_
INSTALLER WINDOWS
INSTALL 4.5
YOU CAN DOWNLOAD THE ABOVE REQUIREMENTS @: https://www.vip-shop-management.com/downloads-menu.php.
VIP SHOP MANAGEMENT APPLICATION USES MYSQL SERVER
AS DATABASE. MySQL is
a freely available open source Relational Database Management
System (RDBMS) that uses Structured
Query Language (SQL). SQL is the most popular language for
adding, accessing and managing content in a database. It
is most noted for its quick processing, proven reliability,
ease and flexibility of use.
MySQL GPL LICENSE:
- The GPL allows you to run a for-profit business on MySQL.
- The GPL allows you to modify the MySQL source code in any way you want.
- The GPL allows you to sell MySQL.
- The GPL allows you to redistribute MySQL.
- The GPL allows you to redistribute your modifications of MySQL.
FOR MORE INFORMATION ON HOW TO USE MYSQL SERVER: https://www.mysql.com/
BACKUP / RESTORE DATABASE: YOU ARE FULLY RESPONSIBLE
TO BACKUP VIP APPLICATION'S DATABASE DAILY/ WEEKLY USING
A FLASH DRIVE. ANY DEFECTIVE FLASH DRIVE MIGHT DAMAGE THE
DATABASE FOR VIP APPLICATION WHICH WILL RESULT IN LOSING
YOUR SHOP DATA. BACKING UP / RESTORING VIP'S DATABASE SHALL
BE AT YOUR OWN RISK. TO THE FULLEST EXTENT PERMITTED BY
LAW, VIP SHOP MANAGEMENT INC, ITS OFFICERS, DIRECTORS, EMPLOYEES,
AND AGENTS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED,
IN CONNECTION WITH THE SERVICE, APPS AND YOUR USE THEREOF.
VIP SHOP MANAGEMENT INC MAKES NO WARRANTIES OR REPRESENTATIONS
ABOUT VIP'S APPLICATION DATABASE AND ASSUMES NO LIABILITY
OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES
OF CONTENT
3. VIP SHOP MANAGEMENT APPLICATION:
These Terms of Service apply to all users of the VIP SHOP
MANAGEMENT INC APPS. Information provided by our users through
the VIP SHOP MANAGEMENT INC APPS/site may contain links
to third party websites that are not owned or controlled
by VIP SHOP MANAGEMENT INC. VIP SHOP MANAGEMENT APP has
no control over, and assumes no responsibility for, the
content, privacy policies, or practices of any third party
websites. In addition, VIP SHOP MANAGEMENT APP will not
and cannot censor or edit the content of any third-party
site. By using the Service, you expressly acknowledge and
agree that VIP SHOP MANAGEMENT APP shall not be responsible
for any damages, claims or other liability arising from
or related to your use of any third-party website.
4. VIP SHOP MANAGEMENT INC ACCESS:
A. Subject to your compliance with these Terms of Service,
VIP SHOP MANAGEMENT INC hereby grants you permission to
use the Service, provided that: (i) your use of the Service
as permitted is solely for your personal use, and you are
not permitted to resell or charge others for use of or access
to the Service, or in any other manner inconsistent with
these Terms of Service; (ii) you will not duplicate, transfer,
give access to, copy or distribute any part of the Service
in any medium without VIP SHOP MANAGEMENT INC prior written
authorization; (iii) you will not attempt to reverse engineer,
alter or modify any part of the Service; and (iv) you will
otherwise comply with the terms and conditions of these
Terms of Service and Privacy Policy.
5. INTELLECTUAL PROPERTY RIGHTS:
The design of the VIP SHOP MANAGEMENT INC APPS along with
VIP SHOP MANAGEMENT INC created text, scripts, graphics,
interactive features , and the trademarks, service marks
and logos contained therein ("Marks"), are owned by or licensed
to VIP SHOP MANAGEMENT INC, subject to copyright and other
intellectual property rights under United States and foreign
laws and international conventions. The Service is provided
to you AS IS for your information and personal use only.
VIP SHOP MANAGEMENT INC reserves all rights not expressly
granted in and to the Service. You agree to not engage in
the use, copying, or distribution of any of the Service
other than expressly permitted herein, including any use,
copying, or distribution of Status Submissions of third
parties obtained through the Service for any commercial
purposes.
6. LIMITATION OF LIABILITY:
IN NO EVENT SHALL VIP SHOP MANAGEMENT INC, ITS OFFICERS,
DIRECTORS, EMPLOYEES, OR AGENTS, BE LIABLE TO YOU FOR ANY
DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL
DAMAGES WHATSOEVER RESULTING FROM ANY (I) ERRORS, MISTAKES,
OR INACCURACIES OF CONTENT, (II) PERSONAL INJURY OR PROPERTY
DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS
TO AND USE OF OUR SERVICE, (III) ANY UNAUTHORIZED ACCESS
TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL
INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN,
(IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR
FROM OUR SERVERS, (IV) ANY BUGS, VIRUSES, TROJAN HORSES,
OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR THROUGH OUR
SERVICE BY ANY THIRD PARTY, (V) ANY ERRORS OR OMISSIONS
IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED
AS A RESULT OF YOUR USE OF ANY CONTENT POSTED, EMAILED,
TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE VIP SHOP
MANAGEMENT INC CLIENT, WHETHER BASED ON WARRANTY, CONTRACT,
TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE
COMPANY IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND/OR
(VI) THE DISCLOSURE OF INFORMATION PURSUANT TO THESE TERMS
OF SERVICE OR PRIVACY POLICY. THE FOREGOING LIMITATION OF
LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY
LAW IN THE APPLICABLE JURISDICTION.
YOU SPECIFICALLY ACKNOWLEDGE THAT VIP SHOP MANAGEMENT INC
SHALL NOT BE LIABLE FOR USER SUBMISSIONS OR THE DEFAMATORY,
OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY AND THAT
THE RISK OF HARM OR DAMAGE FROM THE FOREGOING RESTS ENTIRELY
WITH YOU.
The Service is controlled and offered by VIP SHOP MANAGEMENT
INC from its facilities in the United States of America.
VIP SHOP MANAGEMENT INC makes no representations that the
VIP SHOP MANAGEMENT INC Service is appropriate or available
for use in other locations. Those who access or use the
VIP SHOP MANAGEMENT INC Service from other jurisdictions
do so at their own volition and are responsible for compliance
with local law.
7. ABILITY TO Accept Terms of Service:
You affirm that you are either more than 17 years of age,
or an emancipated minor, or possess legal parental or guardian
consent, and are fully able and competent to enter into
the terms, conditions, obligations, affirmations, representations,
and warranties set forth in these Terms of Service, and
to abide by and comply with these Terms of Service. In any
case, you affirm that you are at least 18 years old as the
VIP SHOP MANAGEMENT INC Service is not intended for children
under 18. If you are under 18 years of age, you are not
permitted to use the VIP SHOP MANAGEMENT INC Service. You
further represent and warrant that you are not located in
a country that is subject to a U.S. Government embargo,
or that has been designated by the U.S. Government as a'
terrorist-supporting' country, and that you are not listed
on any U.S. Government list of prohibited or restricted
parties. VIP SHOP MANAGEMENT INC is the developer of the
Service.
8. ASSIGNMENT:
These Terms of Service, and any rights and licenses granted
hereunder, may not be transferred or assigned by you, but
may be assigned by VIP SHOP MANAGEMENT INC without restriction.
9. Software Subscription Service | Professional Services:
Monthly Subscriptions: The Subscription Period shall commence
upon the successful processing of your payment and renew
on the same day of each successive month thereafter, unless
and until you provide VIP Shop Management with notice of
your intent to cancel, or as otherwise may be terminated
by VIP Shop Management in accordance with the terms set
forth herein. No refunds will be given for partial months.
10. Termination:
You may cancel and terminate your subscription by stopping
payment or contacting us at info@vip-shop-management.com.
Please be aware that upon termination, access to portions
of our Platform may be immediately disabled. Upon termination
you will not be entitled to any refunds or proration of
any subscription fees paid.
We may terminate your subscription if we determine that:
1 - You have violated any applicable laws while using our Platform.
2 - If you have violated this Agreement or any other of our agreements pertaining to your use of our Platform.
3 - If we believe that any of your actions may harm vip-shop-management.com | VIP APP, at our sole decision or discretion.
In the event of termination, we will strive to provide you with a timely explanation; however, we are not required to do so.
We may terminate your subscription if we determine that:
1 - You have violated any applicable laws while using our Platform.
2 - If you have violated this Agreement or any other of our agreements pertaining to your use of our Platform.
3 - If we believe that any of your actions may harm vip-shop-management.com | VIP APP, at our sole decision or discretion.
In the event of termination, we will strive to provide you with a timely explanation; however, we are not required to do so.
11. Refunds:
At VIP Shop Management we want you to be satisfied with
our Platform and any services offered. If you are unsatisfied
with our Platform during the first month of your paid subscription
we will offer you a full refund. You must contact us before
your first month’s subscription period elapses to be eligible
for a refund. After your first month of usage, you will
no longer be eligible for any refunds. For any questions
regarding our refund policy and to apply for a refund within
the first month, please contact us at info@vip-shop-management.com.
Please be aware that we have the final and sole discretion
in issuing any refunds to you.
12. Return Policy:
NO RETURNS.
13. Warranty Disclaimer:
YOU AGREE THAT YOUR USE OF THE VIP SHOP MANAGEMENT INC APPS/SITE
SHALL BE AT YOUR OWN RISK. TO THE FULLEST EXTENT PERMITTED
BY LAW, VIP SHOP MANAGEMENT INC, ITS OFFICERS, DIRECTORS,
EMPLOYEES, AND AGENTS DISCLAIM ALL WARRANTIES, EXPRESS OR
IMPLIED, IN CONNECTION WITH THE SERVICE, APPS AND YOUR USE
THEREOF. VIP SHOP MANAGEMENT INC MAKES NO WARRANTIES OR
REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THIS
SERVICE'S CONTENT AND ASSUMES NO LIABILITY OR RESPONSIBILITY
FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT
(II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER,
RESULTING FROM YOUR ACCESS TO AND USE OF OUR SERVICE, (III)
ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR
ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION
STORED THEREIN, (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION
TO OR FROM OUR SERVICE, (IV) ANY BUGS, VIRUSES, TROJAN HORSES,
OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH OUR SERVICE
THROUGH THE ACTIONS OF ANY THIRD PARTY, AND/OR (V) ANY ERRORS
OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF
ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT
POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE
VIA THE VIP SHOP MANAGEMENT INC SERVICE. VIP SHOP MANAGEMENT
INC DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY
FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD
PARTY THROUGH THE VIP SHOP MANAGEMENT INC SERVICE OR ANY
HYPERLINKED WEBSITE OR FEATURED IN ANY USER STATUS SUBMISSION
OR OTHER ADVERTISING, YOU SHOULD USE YOUR BEST JUDGMENT
AND EXERCISE CAUTION WHERE APPROPRIATE.
ALL APPS THAT ARE OWNED BY VIP SHOP MANAGEMENT INC ARE LICENSED
'AS _ IS.'YOU BEAR THE RISK OF USING IT. VIP SHOP MANAGEMENT
INC GIVES NO EXPRESS WARRANTIES, GUARANTEES OR CONDITIONS.
VIP SHOP MANAGEMENT INC RESERVE THE RIGHT TO ADD, REMOVE
UPDATE ANY FEATURE OF ALL APPS.
14. VIP Shop Management Pro:
VIP SHOP MANAGEMENT PRO (APP) is only AVAILABLE for subscribers:
Cloud $109 a Month. Local Database: $65 a month. If you are
using VIP Shop Management 7th Generation / (1 thru 6 Generation),we
strongly recommend moving to VIP Shop Management PRO. Technical
Support for VIP Shop Management PRO: All VIP SHOP MANAGEMENT
PRO customers have full Technical Support as long as they
have a valid subscription. Include the following services:
1 - Priority support: Subscribers have access to dedicated support resources and receive priority service over non-subscribers.
2 - Remote support: Subscribers can receive remote support through the use of remote access software, which allows for quick and efficient troubleshooting and problem resolution.
3 - Software updates: Subscribers receive regular software updates and upgrades to ensure they have the latest version of the software and to fix any bugs or security vulnerabilities.
4 - Email support: Subscribers can receive support through email, which allows for fast and convenient communication with technical support representatives.
5 - Phone support: Subscribers can receive support through phone, which allows for direct communication with technical support representatives.
1 - Priority support: Subscribers have access to dedicated support resources and receive priority service over non-subscribers.
2 - Remote support: Subscribers can receive remote support through the use of remote access software, which allows for quick and efficient troubleshooting and problem resolution.
3 - Software updates: Subscribers receive regular software updates and upgrades to ensure they have the latest version of the software and to fix any bugs or security vulnerabilities.
4 - Email support: Subscribers can receive support through email, which allows for fast and convenient communication with technical support representatives.
5 - Phone support: Subscribers can receive support through phone, which allows for direct communication with technical support representatives.
15. VIP Shop Management (1 to 7 Generations):
ALL Users of VIP Shop Management Generations ( 1 thru 6
) must be upgraded to the lastest version of VIP Shop Management
7th Generation. To stay up to update, click on help, check
for updates. It is the user's responsibility to stay up
to date.
However, We strongly recommend moving to VIP Shop Management PRO by subscribing.If you need help upgrading to VIP PRO you can call us on 248-820-5333 during our business hours(MON - FRI) 9AM to 5PM Eastern time.
Parts Catalog / Text Messaging Subscriptions:
- Once upgraded to VIP Pro Local Database. All active subscriptions will be canceled. You will have one subscription with one payment $65 a month that includes Parts Catalog and Text Messaging - If you already have subscription(s) and decided not to upgrade. Your subscription will be cancelled automatically on June 1st 2023 OR upon request by phone: 248-820-5333 or email:info@vip-shop-management.com - VIP Shop Management 7th Generation will no longer be supported by: 12/12/2023. There will be very minimal updates.
What happens to the VIP 7th Generation after 12/12/2023?
VIP Shop Management 7th generation can run offline. So it will not be locked. You still can use VIP Shop Management Generations (1 thru 7). However VIP Shop Management 7th Generation depends on Windows 10/11. Using VIP Shop Management 7th Generation (without updates) after 12/12/2023 is something that we can not recommend, as we can not control updates from Windows 10/11 for the app to continue to be compatible. Use it at your own risk. USE AT YOUR OWN RISK.
Can I still download VIP SHOP MANAGEMENT 7th Generation?
Yes, Here is the link to download VIP Shop Management 7th Generation. https://vip-shop-management.com/downloads-additional.php
Technical Support for VIP Shop Management (1 - 7th Generation):
- If you currently have a subscription for Parts Catalog Or Text Messaging or both. You will still receive Technical Support as long as you have a valid subscription. Please note, Parts Catalog Subscription | Text Messaging Subscription subscription will be cancelled automatically on June 1st 2023 OR upon request by phone: 248-820-5333 or email:info@vip-shop-management.com.
- If you don't have any subscriptions, the following services will be AVAILABLE with a FEE:
1 - Troubleshooting: The process of identifying and resolving technical issues related to software for a fee of $100 per incident.
2 - Remote Support: Technical support provided remotely through the use of remote access software for software related issues for a fee of $100 per incident.
3 - Installation: Programs and applications that run on a computer or device, that may require additional fees of $100 for installation and $100 for technical support and troubleshooting.
4 - Configuration: The process of setting up and adjusting the various software components to optimize performance, additional fees of $100 for installation may apply.
5 - Technical Support Privacy Policy will be revised periodically and this will be reflected by the 'effective Date' below.
Paid Services: Effective from June 1, 2023, VIP Shop Management (1 - 7) Generation will discontinue all paid services, including Parts Catalog, Text Messaging, and Carfax Services.
Carfax services include:
1. QuickVin: The ability to decode license plate and VIN numbers will be discontinued starting from July 1st, 2023.
2. Carfax Service History: Reporting vehicle history to Carfax and viewing a vehicle's history will no longer be available after 12/12/2023.
3. Carfax Shop Loyalty Program: The Carfax Shop Loyalty Program will come to an end on 12/12/2023.
To continue enjoying the aforementioned paid services, it is necessary to upgrade to VIP Shop Management Pro. Please feel free to contact us at info@vip-shop-management.com for assistance in upgrading to the Pro version.
NOTE: ONCE A USER HAS UPGRADED FROM VIP SHOP MANAGEMENT 7TH GENERATION TO VIP SHOP MANAGEMENT PRO, THIS ACTION IS IRREVERSIBLE. THE DATA WILL NOT BE COMPATIBLE FOR REVERSAL, AND REVERSION TO THE PREVIOUS VERSION WILL NOT BE POSSIBLE UNDER ANY CIRCUMSTANCES. PLEASE CONSIDER THIS DECISION CAREFULLY, AS IT CARRIES PERMANENT CONSEQUENCES.
However, We strongly recommend moving to VIP Shop Management PRO by subscribing.If you need help upgrading to VIP PRO you can call us on 248-820-5333 during our business hours(MON - FRI) 9AM to 5PM Eastern time.
Parts Catalog / Text Messaging Subscriptions:
- Once upgraded to VIP Pro Local Database. All active subscriptions will be canceled. You will have one subscription with one payment $65 a month that includes Parts Catalog and Text Messaging - If you already have subscription(s) and decided not to upgrade. Your subscription will be cancelled automatically on June 1st 2023 OR upon request by phone: 248-820-5333 or email:info@vip-shop-management.com - VIP Shop Management 7th Generation will no longer be supported by: 12/12/2023. There will be very minimal updates.
What happens to the VIP 7th Generation after 12/12/2023?
VIP Shop Management 7th generation can run offline. So it will not be locked. You still can use VIP Shop Management Generations (1 thru 7). However VIP Shop Management 7th Generation depends on Windows 10/11. Using VIP Shop Management 7th Generation (without updates) after 12/12/2023 is something that we can not recommend, as we can not control updates from Windows 10/11 for the app to continue to be compatible. Use it at your own risk. USE AT YOUR OWN RISK.
Can I still download VIP SHOP MANAGEMENT 7th Generation?
Yes, Here is the link to download VIP Shop Management 7th Generation. https://vip-shop-management.com/downloads-additional.php
Technical Support for VIP Shop Management (1 - 7th Generation):
- If you currently have a subscription for Parts Catalog Or Text Messaging or both. You will still receive Technical Support as long as you have a valid subscription. Please note, Parts Catalog Subscription | Text Messaging Subscription subscription will be cancelled automatically on June 1st 2023 OR upon request by phone: 248-820-5333 or email:info@vip-shop-management.com.
- If you don't have any subscriptions, the following services will be AVAILABLE with a FEE:
1 - Troubleshooting: The process of identifying and resolving technical issues related to software for a fee of $100 per incident.
2 - Remote Support: Technical support provided remotely through the use of remote access software for software related issues for a fee of $100 per incident.
3 - Installation: Programs and applications that run on a computer or device, that may require additional fees of $100 for installation and $100 for technical support and troubleshooting.
4 - Configuration: The process of setting up and adjusting the various software components to optimize performance, additional fees of $100 for installation may apply.
5 - Technical Support Privacy Policy will be revised periodically and this will be reflected by the 'effective Date' below.
Paid Services: Effective from June 1, 2023, VIP Shop Management (1 - 7) Generation will discontinue all paid services, including Parts Catalog, Text Messaging, and Carfax Services.
Carfax services include:
1. QuickVin: The ability to decode license plate and VIN numbers will be discontinued starting from July 1st, 2023.
2. Carfax Service History: Reporting vehicle history to Carfax and viewing a vehicle's history will no longer be available after 12/12/2023.
3. Carfax Shop Loyalty Program: The Carfax Shop Loyalty Program will come to an end on 12/12/2023.
To continue enjoying the aforementioned paid services, it is necessary to upgrade to VIP Shop Management Pro. Please feel free to contact us at info@vip-shop-management.com for assistance in upgrading to the Pro version.
NOTE: ONCE A USER HAS UPGRADED FROM VIP SHOP MANAGEMENT 7TH GENERATION TO VIP SHOP MANAGEMENT PRO, THIS ACTION IS IRREVERSIBLE. THE DATA WILL NOT BE COMPATIBLE FOR REVERSAL, AND REVERSION TO THE PREVIOUS VERSION WILL NOT BE POSSIBLE UNDER ANY CIRCUMSTANCES. PLEASE CONSIDER THIS DECISION CAREFULLY, AS IT CARRIES PERMANENT CONSEQUENCES.
16. Mandatory Updates:
VIP Shop Management App is designed to provide our users
with the best possible experience and functionality. As
part of this, we release updates that are required for the
proper functioning of the app. These updates may include
bug fixes, security patches, or new features.
To ensure that our users are always using the most current version of the VIP App, we may require mandatory updates. This means that users will be required to install updates in order to continue using the app. We understand that some users may not wish to install updates, but in order to ensure the security and functionality of the app, we must require these updates.
By using the VIP Shop Management App, users agree to the terms of our privacy policy and the requirement of mandatory updates. We reserve the right to make changes to this policy at any time.
To ensure that our users are always using the most current version of the VIP App, we may require mandatory updates. This means that users will be required to install updates in order to continue using the app. We understand that some users may not wish to install updates, but in order to ensure the security and functionality of the app, we must require these updates.
By using the VIP Shop Management App, users agree to the terms of our privacy policy and the requirement of mandatory updates. We reserve the right to make changes to this policy at any time.
Privacy Notice:
VIP SHOP MANAGEMENT recognizes that its customers, visitors
and users, want to know what's up with privacy. VIP SHOP
MANAGEMENT INC provides this Privacy Policy to help you
make an informed decision about whether to use or continue
using the VIP SHOP MANAGEMENT INC Site, VIP SHOP MANAGEMENT
INC Software and/or the VIP SHOP MANAGEMENT INC APPS. If
you do not agree to our practices, please do not use the
VIP SHOP MANAGEMENT INC Site, VIP SHOP MANAGEMENT INC Software,
or VIP SHOP MANAGEMENT INC APPS.
This Privacy Policy is incorporated into and is subject
to the VIP SHOP MANAGEMENT INC Terms of Service. Your use
of the VIP SHOP MANAGEMENT INC Site, VIP SHOP MANAGEMENT
INC Software and the VIP SHOP MANAGEMENT INC APPS and any
personal information you provide on the VIP SHOP MANAGEMENT
INC Site or VIP SHOP MANAGEMENT INC APPS remains subject
to the terms of this Privacy Policy and our Terms of Service.
1 _ What Does This Privacy Policy Cover?
This Privacy Policy is part of VIP SHOP MANAGEMENT INC Terms
of Service and covers the treatment of user information,
including personally identifying information, obtained by
VIP SHOP MANAGEMENT INC, including information obtained
when you access the VIP SHOP MANAGEMENT INC Site, use the
VIP SHOP MANAGEMENT INC APPS or any other software provided
by VIP SHOP MANAGEMENT INC.
This Privacy Policy does not apply to the practices of companies
that VIP SHOP MANAGEMENT INC does not own or control, or
to individuals whom VIP SHOP MANAGEMENT INC does not employ
or manage, including any of the third parties to which VIP
SHOP MANAGEMENT INC may disclose user information as set
forth in this Privacy Policy.
2 _The Information VIP SHOP MANAGEMENT INC Collects:
VIP SHOP MANAGEMENT INC may obtain the following types of
information from or concerning you or your mobile phone
device, which may include information that can be used to
identify you as specified below ('Personally Identifying
Information'):
3 _ User Provided Information:
You provide certain Personally Identifiable Information,
such as your mobile phone number, push notification name
(if applicable), billing information (if applicable) and
mobile device information to VIP SHOP MANAGEMENT INC when
choosing to participate in various uses of the VIP SHOP
MANAGEMENT INC Service.
4 _ Cookies Information:
When you visit the VIP SHOP MANAGEMENT INC Site, we do not
send cookies or a small text file containing a string of
alphanumeric characters - to your computer that uniquely
identifies your browser. VIP SHOP MANAGEMENT INC doesn't
use session cookies or persistent cookies. A persistent
cookie remains after you close your browser. Persistent
cookies may be used by your browser on subsequent visits
to the site. Persistent cookies can be removed by following
your web browser help file directions. A session cookie
is temporary and disappears after you close your browser.
5 _ Log File Information:
When you use the VIP SHOP MANAGEMENT INC Site, our servers
automatically record certain information that your web browser
sends whenever you visit any website. These server logs
may include information such as your web request, Internet
Protocol ("IP") address, browser type, browser language,
referring / exit pages and URLs, platform type, number of
clicks, domain names, landing pages, pages viewed and the
order of those pages, the amount of time spent on particular
pages, the date and time of your request, one or more cookies
that may uniquely identify your browser, your phone number,
phone number you are requesting the status of and various
status information. When you use the VIP SHOP MANAGEMENT
INC Service, our servers log certain general information
that our application sends whenever a message is sent or
received, or if you update or request any status information,
including time and date stamps and the mobile phone numbers
the messages were sent from and to.
6 _ The Information VIP SHOP MANAGEMENT INC Does Not Collect:
VIP SHOP MANAGEMENT INC does not collect names, emails,
addresses or other contact information from its users' mobile
address book or contact lists other than mobile phone numbers-the
VIP SHOP MANAGEMENT INC mobile application will associate
whatever name the VIP SHOP MANAGEMENT INC user has assigned
to the mobile telephone number in his/her mobile address
book or contact list - and this occurs dynamically on the
mobile device itself and not on VIP SHOP MANAGEMENT INC
servers and is not transmitted to VIP SHOP MANAGEMENT INC.
7 _ The Way VIP SHOP MANAGEMENT INC Uses Information:
If you submit Personally Identifiable Information to us
through the VIP SHOP MANAGEMENT INC Site, or VIP SHOP MANAGEMENT
INC Service, then we use your personal information to operate,
maintain, and provide to you the features and functionality
of the VIP SHOP MANAGEMENT INC Site and VIP SHOP MANAGEMENT
INC Service. We may use cookies and log file information
to: (a) remember information so that you will not have to
re-enter it during your visit or the next time you use the
VIP SHOP MANAGEMENT INC Service or VIP SHOP MANAGEMENT INC
Site; (b) provide custom, personalized content and information;
(c) monitor individual and aggregate metrics such as total
number of visitors, pages viewed, etc.; and (d) track your
entries, submissions, views and such.
8 _ When VIP SHOP MANAGEMENT INC Discloses Information:
We do not sell or share your Personally Identifiable Information
(such as mobile phone number) with other third-party companies
for their commercial or marketing use without your consent
or except as part of a specific program or feature for which
you will have the ability to opt-in or opt-out. We may share
your Personally Identifiable Information with third party
service providers to the extent that it is reasonably necessary
to perform, improve or maintain the VIP SHOP MANAGEMENT
INC Service. We may share non-personally-identifiable information
(such as anonymous User usage data, referring / exit pages
and URLs, platform types, asset views, number of clicks,
etc.) with interested third-parties to assist them in understanding
the usage patterns for certain content, services, advertisements,
promotions, and/or functionality on the VIP SHOP MANAGEMENT
INC Site. We may collect and release Personally Identifiable
Information and/or non-personally-identifiable information
if required to do so by law, or in the good-faith belief
that such action is necessary to comply with state and federal
laws (such as U.S. Copyright Law), international law or
respond to a court order, subpoena, or search warrant or
equivalent, or where in our reasonable belief, an individual's
physical safety may be at risk or threatened. VIP SHOP MANAGEMENT
INC also reserves the right to disclose Personally Identifiable
Information and/or non-personally-identifiable information
that VIP SHOP MANAGEMENT INC believes, in good faith, is
appropriate or necessary to enforce our Terms of Service,
take precautions against liability, to investigate and defend
itself against any third-party claims or allegations, to
assist government enforcement agencies, to protect the security
or integrity of the VIP SHOP MANAGEMENT INC Site or our
servers, and to protect the rights, property, or personal
safety of VIP SHOP MANAGEMENT INC, our users or others.
9 _ Your Choices:
You may, of course, decline to submit Personally Identifiable
Information through the VIP SHOP MANAGEMENT INC Site or
the VIP SHOP MANAGEMENT INC Service, in which case VIP SHOP
MANAGEMENT INC may not be able to provide certain services
to you. If you do not agree with our Privacy Policy or Terms
of Service, please delete your account, uninstall the VIP
SHOP MANAGEMENT INC mobile application and discontinue use
of the VIP SHOP MANAGEMENT INC Service; your continued usage
of the VIP SHOP MANAGEMENT INC Service will signify your
assent to and acceptance of our Privacy Policy and Terms
of Service. To protect your privacy and security, we take
reasonable steps to verify your identity before registering
your mobile phone number and granting you access to the
VIP SHOP MANAGEMENT INC Service. Please contact VIP SHOP
MANAGEMENT INC via email to vipshopmanagement@gmail.com or
available web forms with any questions or comments about
this Privacy Policy, your personal information, your consent,
or your opt-in or opt-out choices.
10 _ Third-party Advertisers, Links to Other Sites:
We are not fans of advertising. VIP SHOP MANAGEMENT INC
is currently ad-free and we hope to keep it that way forever.
We have no intention to introduce advertisements into the
product, but if we ever do, will update this section.
11_ Special Note to International Users:
The VIP SHOP MANAGEMENT INC Site and Service are hosted
in the United States and are intended for and directed to
users in the United States. If you are a user accessing
the VIP SHOP MANAGEMENT INC Site and Service from the European
Union, Asia, or any other region with laws or regulations
governing personal data collection, use, and disclosure,
that differ from United States laws, please be advised that
through your continued use of the VIP SHOP MANAGEMENT INC
Site and Service, which are governed by MICHIGAN law, this
Privacy Policy, and our Terms of Service, you are transferring
your personal information to the United States and you expressly
consent to that transfer and consent to be governed by MICHIGAN
law for these purposes.
12 _ In the Event of Merger, Sale, or Bankruptcy:
In the event that VIP SHOP MANAGEMENT INC is acquired by
or merged with a third party entity, we reserve the right
to transfer or assign the information we have collected
from our users as part of such merger, acquisition, sale,
or other change of control. In the (hopefully) unlikely
event of our bankruptcy, insolvency, reorganization, receivership,
or assignment for the benefit of creditors, or the application
of laws or equitable principles affecting creditors' rights
generally, we may not be able to control how your personal
information is treated, transferred, or used.
13 _ Partnership with CARFAX Inc:
VIP Shop Management Inc, a Michigan corporation, has partnered with CARFAX Inc, a Pennsylvania corporation. As a user, you have the option to accept or decline the use of CARFAX QUICKVIN TM Decoder. Please note that using CARFAX QUICKVIN is not mandatory. Even if you decline to use CARFAX QUICKVIN, you can still continue using VIP Shop Management. However, if you choose to decline, your company's data will not be sent to CARFAX servers. If you wish to decline and no longer use the CARFAX QUICKVIN feature, please email us at info@vip-shop-management.com. Kindly understand that by declining, you will not have access to the QuickVIN feature anymore.
VIP Shop Management Inc, a Michigan corporation, has partnered with CARFAX Inc, a Pennsylvania corporation. As a user, you have the option to accept or decline the use of CARFAX QUICKVIN TM Decoder. Please note that using CARFAX QUICKVIN is not mandatory. Even if you decline to use CARFAX QUICKVIN, you can still continue using VIP Shop Management. However, if you choose to decline, your company's data will not be sent to CARFAX servers. If you wish to decline and no longer use the CARFAX QUICKVIN feature, please email us at info@vip-shop-management.com. Kindly understand that by declining, you will not have access to the QuickVIN feature anymore.
14 _ Firewall/Antivirus Programs:
To ensure seamless usage of VIP Shop Management and/or QuickVIN, please ensure that VIP Shop Management (vip.exe) is not blocked by any firewall or antivirus program.
To ensure seamless usage of VIP Shop Management and/or QuickVIN, please ensure that VIP Shop Management (vip.exe) is not blocked by any firewall or antivirus program.
15 _ Impact of Firewall or Antivirus Program Blocking:
In the event that VIP Shop Management (vip.exe) is blocked by a firewall or antivirus program, it will be unable to send vehicle history reports to CARFAX servers. Consequently, this will result in the disabling of your access to QuickVIN and may prevent VIP Shop Management from receiving future updates.
In the event that VIP Shop Management (vip.exe) is blocked by a firewall or antivirus program, it will be unable to send vehicle history reports to CARFAX servers. Consequently, this will result in the disabling of your access to QuickVIN and may prevent VIP Shop Management from receiving future updates.
16 _ CarFax:
Effective July 1, 2023, the QUICKVIN feature will only be
available for customers with an active subscription to VIP
Shop Management Pro. The feature will no longer be accessible
for customers using VIP Shop Management (1 - 7) Generation.
A. What is QuickVIN:
QuickVIN TM Plus is a valuable productivity tool offered by CARFAX for Shop Management Systems. When integrated, service providers can simply enter a vehicle license plate and state, and the system will automatically retrieve the corresponding vehicle identification number (VIN), make, model, and year into VIP Shop Management.
QuickVIN TM Plus is a valuable productivity tool offered by CARFAX for Shop Management Systems. When integrated, service providers can simply enter a vehicle license plate and state, and the system will automatically retrieve the corresponding vehicle identification number (VIN), make, model, and year into VIP Shop Management.
B. Benefits to Your Company:
By incorporating the QuickVIN feature, your company can enjoy the following benefits:
- Streamlined process for obtaining accurate VINs
- Reduction in costs associated with obtaining VINs (e.g., VIN readers, time spent physically inspecting the vehicle)
- Mitigation of risks related to ordering incorrect parts
- Increased customer satisfaction rates
- Decreased turnaround time for car services/repairs, enabling servicing of more vehicles and revenue growth for the shop
- Enhanced customer awareness through a higher number of records on the CARFAX Vehicle History Report
By incorporating the QuickVIN feature, your company can enjoy the following benefits:
- Streamlined process for obtaining accurate VINs
- Reduction in costs associated with obtaining VINs (e.g., VIN readers, time spent physically inspecting the vehicle)
- Mitigation of risks related to ordering incorrect parts
- Increased customer satisfaction rates
- Decreased turnaround time for car services/repairs, enabling servicing of more vehicles and revenue growth for the shop
- Enhanced customer awareness through a higher number of records on the CARFAX Vehicle History Report
C. CARFAX Benefits:
By utilizing the VINs obtained through QuickVIN, users can enhance the quality and usability of their Service Network data feeds, thereby providing CARFAX with improved data.
By utilizing the VINs obtained through QuickVIN, users can enhance the quality and usability of their Service Network data feeds, thereby providing CARFAX with improved data.
To utilize CARFAX QuickVIN, your company will need to transmit vehicle history data, including parts description, labor description, total, and vehicle information, for each vehicle with a VIN number to CARFAX SERVER (VEHICLE HISTORY REPORT) through VIP Shop Management. It is important to note that customer information will not be transmitted.
E. Data Transmission:
Upon accepting these terms, VIP Shop Management will automatically send a text file from your computer to CARFAX at the end of each day.
Upon accepting these terms, VIP Shop Management will automatically send a text file from your computer to CARFAX at the end of each day.
F. Firewall/Antivirus Programs:
To ensure uninterrupted usage of VIP Shop Management and/or QuickVIN, please ensure that VIP Shop Management (vip.exe) is not blocked by any firewall or antivirus program.
To ensure uninterrupted usage of VIP Shop Management and/or QuickVIN, please ensure that VIP Shop Management (vip.exe) is not blocked by any firewall or antivirus program.
G. Impact of Firewall or Antivirus Program Blocking:
In the event that VIP Shop Management (vip.exe) is blocked by a firewall or antivirus program, it will be unable to send vehicle history reports to CARFAX servers. Consequently, this will result in the disabling of your access to QuickVIN and may prevent VIP Shop Management from receiving future updates.
In the event that VIP Shop Management (vip.exe) is blocked by a firewall or antivirus program, it will be unable to send vehicle history reports to CARFAX servers. Consequently, this will result in the disabling of your access to QuickVIN and may prevent VIP Shop Management from receiving future updates.
H. Revenue Data and Taxes:
Please note that VIP Shop Management will not transmit any revenue data or taxes to CARFAX servers or VIP Shop Management servers.
Please note that VIP Shop Management will not transmit any revenue data or taxes to CARFAX servers or VIP Shop Management servers.
I. Acceptance of Terms:
By accepting these terms, VIP Shop Management will register your company, including its shop name, address, phone number, website, and contact name, with CARFAX Inc.
J. Carfax Vehicle History Reporting:
By default, Carfax Vehicle History Reporting is activated. VIP Shop Management reports to Carfax on a daily basis for closed invoices from the preceding 24 hours. Users have the option to exclude specific vehicles from reporting by unchecking the "Report to Carfax" checkbox for any given vehicle. Once unchecked, VIP Shop Management will not report the service history for that vehicle for any future invoices.
If a user wishes to cease reporting to Carfax for all vehicles, this will constitute a Carfax Integration Termination. Consequently, VIP Shop Management will no longer report any data to Carfax, and the tool for decoding the VIN/License Plate will cease functioning. To initiate a Carfax Integration Termination, the user must contact us at info@vip-shop-management.com.
By accepting these terms, VIP Shop Management will register your company, including its shop name, address, phone number, website, and contact name, with CARFAX Inc.
J. Carfax Vehicle History Reporting:
By default, Carfax Vehicle History Reporting is activated. VIP Shop Management reports to Carfax on a daily basis for closed invoices from the preceding 24 hours. Users have the option to exclude specific vehicles from reporting by unchecking the "Report to Carfax" checkbox for any given vehicle. Once unchecked, VIP Shop Management will not report the service history for that vehicle for any future invoices.
If a user wishes to cease reporting to Carfax for all vehicles, this will constitute a Carfax Integration Termination. Consequently, VIP Shop Management will no longer report any data to Carfax, and the tool for decoding the VIN/License Plate will cease functioning. To initiate a Carfax Integration Termination, the user must contact us at info@vip-shop-management.com.
17_ Termination of Third-Party Partnerships:
Any partnership with a third party can be terminated at any moment, which might result in the loss of certain services that we acquire from those partners. While we strive to maintain long-lasting partnerships, unforeseen circumstances or business decisions may necessitate the termination of a partnership. In such cases, we will make reasonable efforts to mitigate any disruptions caused by the termination and explore alternative options, if available, to provide similar services or functionalities.
VIP Shop Management reserves the right to terminate any partnership at any moment, in accordance with the terms and conditions of the partnership agreements. Such terminations may be initiated due to various reasons, including but not limited to changes in business priorities, legal obligations, or changes in market conditions.
We understand the importance of these partnerships in delivering a comprehensive experience to our users. However, please note that we cannot guarantee the continued availability of services provided by third-party partners indefinitely. We will communicate any significant changes or termination of partnerships through appropriate channels to keep our users informed.
Any partnership with a third party can be terminated at any moment, which might result in the loss of certain services that we acquire from those partners. While we strive to maintain long-lasting partnerships, unforeseen circumstances or business decisions may necessitate the termination of a partnership. In such cases, we will make reasonable efforts to mitigate any disruptions caused by the termination and explore alternative options, if available, to provide similar services or functionalities.
VIP Shop Management reserves the right to terminate any partnership at any moment, in accordance with the terms and conditions of the partnership agreements. Such terminations may be initiated due to various reasons, including but not limited to changes in business priorities, legal obligations, or changes in market conditions.
We understand the importance of these partnerships in delivering a comprehensive experience to our users. However, please note that we cannot guarantee the continued availability of services provided by third-party partners indefinitely. We will communicate any significant changes or termination of partnerships through appropriate channels to keep our users informed.
18 _ Technical Support:
Technical support is only available to VIP Shop Management Pro members with active subscriptions. If you are not a VIP Shop Management Pro member or do not have an active subscription, we encourage you to utilize our tutorial videos available on our YouTube Channel: https://www.youtube.com/channel/UCIlTPdC7w_xmdsZNmXZGfnA . Technical Support Privacy Policy will be revised periodically and this will be reflected by the 'effective Date' below
Technical support is only available to VIP Shop Management Pro members with active subscriptions. If you are not a VIP Shop Management Pro member or do not have an active subscription, we encourage you to utilize our tutorial videos available on our YouTube Channel: https://www.youtube.com/channel/UCIlTPdC7w_xmdsZNmXZGfnA . Technical Support Privacy Policy will be revised periodically and this will be reflected by the 'effective Date' below
19 _ VIP Labor Guide: A Self-Learning Guide Based on Shared Data
The VIP Labor Guide is a comprehensive database of labor times and descriptions for various automotive repair tasks. This guide is available exclusively to VIP Shop Management Pro members with active subscriptions. The data within the guide is collected from thousands of repair shops and is regularly updated to ensure accuracy and relevance. VIP Shop Management automatically uploads data from users on a daily basis to enhance the VIP Labor Guide. By using the VIP Labor Guide, you agree to the automatic activation of this feature. Should you wish to opt-out of data uploads to the VIP Labor Guide, you must contact us via email at info@vip-shop-management.com. Please be advised that opting out will result in the forfeiture of your privilege to use the VIP Labor Guide.
Benefits:
Disclaimer of Warranties and Limitation of Liability:
VIP Shop Management makes no representations or warranties regarding the accuracy or completeness of the data contained in the VIP Labor Guide. The information provided in the VIP Labor Guide is sourced from various auto repair shops and may not always reflect the most current or accurate labor times. Users are advised to use this information at their own risk. VIP Shop Management shall not be held liable for any errors, omissions, or inaccuracies in the information provided, nor for any actions taken in reliance thereon. Users are encouraged to refer to OEM tools and resources for precise labor guide information. By utilizing the VIP Labor Guide, users acknowledge and accept that they are solely responsible for verifying the accuracy of the information before use and agree to indemnify and hold harmless VIP Shop Management from any claims or damages arising out of or related to their use of the VIP Labor Guide.
The VIP Labor Guide Privacy Policy will be revised periodically and this will be reflected by the 'effective Date' below.
The VIP Labor Guide is a comprehensive database of labor times and descriptions for various automotive repair tasks. This guide is available exclusively to VIP Shop Management Pro members with active subscriptions. The data within the guide is collected from thousands of repair shops and is regularly updated to ensure accuracy and relevance. VIP Shop Management automatically uploads data from users on a daily basis to enhance the VIP Labor Guide. By using the VIP Labor Guide, you agree to the automatic activation of this feature. Should you wish to opt-out of data uploads to the VIP Labor Guide, you must contact us via email at info@vip-shop-management.com. Please be advised that opting out will result in the forfeiture of your privilege to use the VIP Labor Guide.
Benefits:
- Get the most accurate labor guide based on real data from auto repair shops.
- Vote on labor times and services.
- Access the top-rated labor guide and the average for precise estimations.
- Join a vast network of repair shops and enhance your business.
- No additional fees to use the service.
Disclaimer of Warranties and Limitation of Liability:
VIP Shop Management makes no representations or warranties regarding the accuracy or completeness of the data contained in the VIP Labor Guide. The information provided in the VIP Labor Guide is sourced from various auto repair shops and may not always reflect the most current or accurate labor times. Users are advised to use this information at their own risk. VIP Shop Management shall not be held liable for any errors, omissions, or inaccuracies in the information provided, nor for any actions taken in reliance thereon. Users are encouraged to refer to OEM tools and resources for precise labor guide information. By utilizing the VIP Labor Guide, users acknowledge and accept that they are solely responsible for verifying the accuracy of the information before use and agree to indemnify and hold harmless VIP Shop Management from any claims or damages arising out of or related to their use of the VIP Labor Guide.
The VIP Labor Guide Privacy Policy will be revised periodically and this will be reflected by the 'effective Date' below.
20 _ Messaging Terms & Conditions:
Purpose of Messages
The SMS/text messaging service provided through VIP Shop Management Inc. exists to help our Clients (licensed auto repair shops) quickly and efficiently communicate with their customers (''End Users'') about their vehicle service. Typical messages include, but are not limited to:
• Notifications that a vehicle is ready for pickup.
• Updates regarding service status or completion times.
• Links to view and approve service estimates.
• Requests for estimate approvals or feedback.
• Payment reminders and secure payment links.
• Short, service-related communications such as ''Please call the shop'' or ''Your parts have arrived.''
These messages are intended solely for service-related purposes and are not used for marketing or promotional content unless specifically agreed to by the End User.
Role of VIP Shop Management Inc.
VIP Shop Management Inc. is the technology provider enabling message delivery on behalf of our Clients. VIP Shop Management does not initiate messages on its own behalf and does not control the content sent by our Clients.
Opt-In
End Users must provide consent directly to the sending auto repair shop before receiving SMS messages. Consent may be obtained through in-store kiosks, signed estimates, verbal agreement, or other documented methods that clearly include:
• The name of the sending auto repair shop.
• The types of messages that will be sent.
• Message frequency disclosure (''Message frequency varies'').
• ''Message and data rates may apply'' disclosure.
• Instructions for help (''Reply HELP for help'').
• Instructions for opt-out (''Reply STOP to cancel'').
• Link to the shop's Privacy Policy and/or Terms & Conditions.
Opt-Out
End Users may opt out at any time by replying STOP (or an equivalent keyword) to any message they receive from the shop. Once the shop processes the opt-out, the End User will receive a one-time confirmation and will no longer receive messages.
Help
For assistance regarding message content or delivery, End Users should contact the sending auto repair shop directly. If the shop cannot be reached, End Users may contact VIP Shop Management Inc. at 734-743-2444 or support@vipshopmanagement.com for assistance in identifying the sender.
Privacy
Mobile information collected for SMS communications will not be shared with third parties or affiliates for marketing or promotional purposes. All text messaging originator opt-in data and consent will not be shared with any third parties except as required to provide the messaging service (e.g., to carriers for delivery).
Purpose of Messages
The SMS/text messaging service provided through VIP Shop Management Inc. exists to help our Clients (licensed auto repair shops) quickly and efficiently communicate with their customers (''End Users'') about their vehicle service. Typical messages include, but are not limited to:
• Notifications that a vehicle is ready for pickup.
• Updates regarding service status or completion times.
• Links to view and approve service estimates.
• Requests for estimate approvals or feedback.
• Payment reminders and secure payment links.
• Short, service-related communications such as ''Please call the shop'' or ''Your parts have arrived.''
These messages are intended solely for service-related purposes and are not used for marketing or promotional content unless specifically agreed to by the End User.
Role of VIP Shop Management Inc.
VIP Shop Management Inc. is the technology provider enabling message delivery on behalf of our Clients. VIP Shop Management does not initiate messages on its own behalf and does not control the content sent by our Clients.
Opt-In
End Users must provide consent directly to the sending auto repair shop before receiving SMS messages. Consent may be obtained through in-store kiosks, signed estimates, verbal agreement, or other documented methods that clearly include:
• The name of the sending auto repair shop.
• The types of messages that will be sent.
• Message frequency disclosure (''Message frequency varies'').
• ''Message and data rates may apply'' disclosure.
• Instructions for help (''Reply HELP for help'').
• Instructions for opt-out (''Reply STOP to cancel'').
• Link to the shop's Privacy Policy and/or Terms & Conditions.
Opt-Out
End Users may opt out at any time by replying STOP (or an equivalent keyword) to any message they receive from the shop. Once the shop processes the opt-out, the End User will receive a one-time confirmation and will no longer receive messages.
Help
For assistance regarding message content or delivery, End Users should contact the sending auto repair shop directly. If the shop cannot be reached, End Users may contact VIP Shop Management Inc. at 734-743-2444 or support@vipshopmanagement.com for assistance in identifying the sender.
Privacy
Mobile information collected for SMS communications will not be shared with third parties or affiliates for marketing or promotional purposes. All text messaging originator opt-in data and consent will not be shared with any third parties except as required to provide the messaging service (e.g., to carriers for delivery).
21 _ Changes and updates to this Privacy Notice:
This Privacy Policy may be revised periodically and this will be reflected by the 'effective Date' below. Please revisit this page to stay aware of any changes. Your continued use of the VIP SHOP MANAGEMENT INC Site and VIP SHOP MANAGEMENT INC APPS constitutes your agreement to this Privacy Policy and any amendments.
This Privacy Policy may be revised periodically and this will be reflected by the 'effective Date' below. Please revisit this page to stay aware of any changes. Your continued use of the VIP SHOP MANAGEMENT INC Site and VIP SHOP MANAGEMENT INC APPS constitutes your agreement to this Privacy Policy and any amendments.
Date Last Modified:
This Privacy Notice was last modified August 1st, 2024